Eric Hagerson is Principal Manager, Technology and Engineering Policy, for T-Mobile USA, a nationwide, full service, mobile communications provider.
Mr. Hagerson has over 17 years of experience in the telecommunications industry. His career background in the field is varied and includes network design and implementation, contract negotiation and vendor development. Mr. Hagerson has consulted on interconnection and intercarrier compensation issues and was T-Mobile’s representative to the Intercarrier Compensation Forum.
He played an integral part in T-Mobile’s federal AWS-1 spectrum clearing efforts which successfully achieved early access to nearly all of the company’s $4.2 billion in AWS-1 licenses; as a result of this work, he was awarded the T-Mobile Summit Award.
Currently, Mr. Hagerson’s policy portfolio is diverse. He is responsible for T-Mobile’s 9-1-1 federal and state advocacy efforts, representing the company in front of the FCC and other federal agencies, as well as state and local 9-1-1 authorities. He was also a lead wireless carrier representative in joint efforts with Public Safety that resulted in the implementation of Text to 9-1-1 and current E9-1-1 location accuracy rules, including wireless dispatchable location. He chaired the FCC’s CSRIC IV’s Working Group 1 Subcommittee on Text to 9-1-1 location determination and is a frequent speaker and panelist on issues related to emergency communications.
Mr. Hagerson participated in NTIA’s CSMAC efforts to identify further federal spectrum for reallocation or sharing opportunities and served as chair of the Transition Implementation Priorities Subcommittee. Other issues under his purview include network reliability and resiliency, Part 4 outage reporting, signal boosters, contraband devices, in-flight mobile connectivity and call authentication. He also assists with
T-Mobile’s Wireless Emergency Alerts and Real Time Text efforts.
Mr. Hagerson received his undergraduate degree from the University of Pennsylvania where he was a member of Phi Beta Delta, the Honor Society for International Scholars. He holds a Master of Business Administration summa cum laude from the University of Maryland-University College and a Project Management Certificate from The George Washington University. He is a member of the NG9-1-1 Institute (Board of Directors), Industry Council for Emergency Response Technologies (Board of Directors), Federal Communications Bar Association (co-chair of the Homeland Security and Emergency Communications Committee), Association of Public-Safety Communications Officials, National Emergency Number Association and Alliance for Telecommunications Industry Solutions – Emergency Services Interconnection Forum and Network Reliability Steering Committee.